Frequently Asked Questions

Background verification is the process of validating a candidate's credentials, employment history, education, criminal records, and other relevant information. It's crucial for making informed hiring decisions, protecting your organization from fraud, ensuring workplace safety, and maintaining compliance with industry regulations.

Our average turnaround time is 48-72 hours for most verifications. However, this can vary based on the type of check: Employment verification (3-5 days), Education verification (5-7 days), Criminal record checks (7-10 days), Address verification (2-3 days). We offer express services for urgent requirements.

We are ISO 27001:2022 and ISO 27701:2026 compliant, ensuring the highest standards of data security. All data All data is encrypted end-to-end, stored on secure servers with role-based access control, and we comply with DPDP Act, and other data protection regulations. We conduct regular security audits and maintain comprehensive audit trails.

Yes, candidate consent is mandatory and legally required. We provide a consent form that candidates must sign before any verification begins. This ensures transparency and compliance with data protection laws. The candidate has the right to know what information is being verified and how it will be used.

We offer comprehensive verification services including: Employment Verification, Education Verification, Criminal Record Checks, Address Verification, Identity Verification (Aadhaar, PAN, Passport), Reference Checks, Credit History Checks, Global Background Verification, and Custom verification packages tailored to your needs.

Yes, we have partnerships with verification agencies in 150+ countries. We can verify global education credentials, employment history, and conduct criminal background checks globally. Our global verification services maintain the same high standards of accuracy and compliance.

If discrepancies are found, we document them clearly in our report with supporting evidence. We provide a detailed explanation of the discrepancy and give the candidate an opportunity to clarify or provide additional information. The final hiring decision always rests with you, and we provide all the information you need to make an informed choice.

Our pricing varies based on the type and volume of verifications required. We offer flexible packages for startups, SMEs, and enterprises. Volume discounts are available for bulk verifications. Contact us for a customized quote based on your specific requirements.

We provide a real-time tracking dashboard where you can monitor the status of all your verification requests. You'll receive email notifications at key milestones, and our customer support team is available to provide updates on any verification.